Privacy Policy

Revision: July 24, 2009

Steward House (the "Company", "we", or "us") is committed to protecting your privacy. What follows is the standard operational specifications for privacy maintenance ("Privacy Policy" or "Privacy Statement") for the Company. This Privacy Statement applies to data collected by the Company through its Web sites and services as well as its offline services.

During use of some Company services, we may ask you to provide personal information such as your e-mail address, name, home, or work address, or telephone number. We may also collect demographic information such as your ZIP code, age, gender, preferences, or interests. If you choose to make a purchase or register for a particular service, we will ask for additional information, such as your credit card number and billing address, which is used to create a Company billing account.

In order to access some services, you will be asked to sign in with an e- mail address and password. You can use the same credentials to sign in to different sites and services. By signing in on one site or service, you may be automatically signed into other sites and services. As part of creating your credentials, you may also be requested to provide questions and secret answers, which we use to help verify your identity and assist in resetting your password, as well as an alternate e-mail address. Some services may require added security, and in these cases, you may be asked to create an additional security key. Finally, a unique ID number will be assigned to your credentials which will be used to identify your credentials and associated information.

We may collect information about your interaction with sites and services. For example, we may use Web site analytics tools on our site to retrieve information from your browser, including but not limited to the site you came from, the search engine(s), and the keywords you used to find our site, the pages you view within our site, your browser add-ons, and your browser's width and height. We may also use technologies such as cookies to collect information about the pages you view, the links you click, and other actions you take on our sites and services. Additionally, we collect certain standard information that your browser sends to every Web site you visit such as your IP address, browser type and language, access times, and referring Web site addresses.

When you receive e-mail from the Company, we may use customized links or similar technologies to determine whether the e-mail has been opened and which links you click in order to provide you more focused e-mail communications or other information.

In order to offer you a more consistent and personalized experience in your interactions with the Company, information collected through one Company service may be combined with information obtained through other Company services. We may also supplement the information we collect with information obtained from other companies. For example, we may use services from other companies that enable us to derive a general geographic area based on your IP address in order to customize certain services to your geographic area.

Use of Your Personal Information

The Company collects and uses your personal information to operate and improve its sites and services. These uses may include providing you with more effective customer service; making the sites or services easier to use by eliminating the need for you to repeatedly enter the same information; performing research and analysis aimed at improving our products, services and technologies; and displaying content and advertising that are customized to your interests and preferences.

We also use your personal information to communicate with you. We may send certain mandatory service communications such as welcome letters, billing reminders, information on technical service issues, and security announcements. Some services may send periodic member letters that are considered part of the service. We may also occasionally send you surveys or promotional mailings to inform you of other products or services available from the Company and its affiliates.

Personal information collected on Company sites and services may be stored and processed in the United States or any other country in which the Company or its affiliates, subsidiaries, or service providers maintain facilities.

Changes to This Privacy Statement

We will occasionally update this privacy statement to reflect changes in our services and customer feedback. When we post changes to this Statement, we will revise the revision date at the top of this statement. We encourage you to periodically review this statement to be informed of how the Company is protecting your information.

Featured Publication

A Pilot's Guide to Washington

This book is a guidebook for private aviators in Washington State, or folks visiting the State. Washington State is among the most beautiful and diverse states in the Union. There are flat and dry desserts, stunning basalt formations, towering mountains, rolling grass hills, thick rain forests, island archipelagos, and lakes and rivers and straits and sounds. Well, one sound. And we have roughly a billion airports to visit. (I'm exaggerating slightly.) It would be shame to be a pilot living in or visiting Washington State and not deeply partake of the richness of this opportunity.

Order the book from: Amazon.
See other books offered from Steward House Publishers.